Oracle Database Services

Oracle Database Service is a service offered by Oracle Cloud Infrastructure (OCI) that allows organizations to create and manage full-featured Oracle Database instances in the cloud. The service provides organizations with cost-efficient cloud database services, and the ability to choose from different Oracle Database editions. The resource teams at Rapidflow, as an Oracle Partner, can provision databases on virtual machines with block storage volumes, providing a flexible and scalable solution for organizations to manage and store their data. This service can help organizations to reduce the costs and complexity associated with maintaining their own physical database infrastructure, and to take advantage of the benefits of the cloud, such as automatic backups, scalability, and disaster recovery. Rapidflow can help organizations to implement and manage their Oracle Database Service instances, providing expert consulting and support to ensure successful deployment and adoption of the service.

Service We Offer

DEsign & Development
Design & Development
We help in producing a detailed data model of a database. This data model contains all the needed logical and physical design choices and physical storage parameters needed to generate a design.
Upgrades
Upgrades
We help in upgrading the legacy DB structures with recommendations for configuration options.
Backup & Recovery
Backup & Recovery
Our services include implementing strategies and operations to safeguard your database from data loss and facilitate data reconstruction in case of any loss.
maintenance
Maintenance
We help in keeping the DB structure optimized in accordance to maintenance and tuning guidelines that apply to Oracle databases.

Service Listing

  • Oracle & Database Installation
  • Database setup & configuration
  • Backup & recovery software setup & Installation
  • Upgrading Database versions as per current standards
  • Standby Database and Fall-over Database setup
  • Database Implementation
  • Data Guard (DR) Implementation
  • Implementation of Real Application Cluster (RAC), Grid & ASM
  • Automatic Scheduling of daily tasks
  • Implementation of Automatic Shared Memory Structure
  • Administration & Maintenance Services
  • Oracle SQL Tuning & Optimization
  • Database Health Checkup
  • Index Maintenance
  • Advance Performance & Tuning
  • Backup Testing & Checkup
  • Regular Database Health Checkup
  • Resolution for ORA & RMAN errors
  • Database Performance
  • Data Guard & Standby Database Synchronization
  • Data Guard & Standby Database Checkup for Corruption.

Why Rapidflow?

  • Rapidflow is a global professional services company and a leading Oracle Partner, with over 13 years of expertise and capabilities in Oracle products and technologies. The company has specialized skills across multiple industry domains and a global team of more than 250 consultants spread across office locations in the US, India, and the Middle East.
  • Rapidflow offers a range of services including End-to-End Implementation, System Integration, and Application Management Services (AMS) for Oracle Fusion Cloud, Oracle E-Business Suite, NetSuite, and RPA (Robotic Process Automation). The company’s unique methodology, Rapid Discovery & Design (RD²) combines with Oracle Unified Method (OUM) to deliver efficient and effective solutions to the  clients.
Why Rapidflow
  • Rapidflow’s team of experts with deep domain and technical knowledge, coupled with their experience in delivering large-scale, complex projects, makes it a trusted partner for Oracle-based solutions. We understand client’s unique business requirements and provide customized solutions that align with the client’s business objectives, sets it apart in the industry. Rapidflow’s focus on delivering quality solutions, on-time and within budget, ensures a rapid return on investment for their clients.
  • Rapidflow is a leading consulting company in the area of Oracle Supply Chain, Product Lifecycle Management, Master Data Management and Business Intelligence. Our focus is on delivering quality solutions through its Rapidflow Implementation Methodology, with real-world experience and unmatched applications expertise, Rapidflow ensures not only implementation success but also guarantees a rapid return on investment for its clients. The company’s team-driven approach helps its clients achieve their corporate goals and maximize operational and financial performance. Rapidflow provides its customers with accelerated business flows and Oracle-based productivity solutions that help organizations improve their efficiency, visibility, and security of their business processes, and make data-driven decisions.

Featured Insights

Training the Brain

Training the Brain: How We Fine-Tune AI Models for Our Needs

Have you ever thought about building your own large language model (LLM) for a custom task something magical that understands your world perfectly? Many of us have had that spark of inspiration at some point. The idea of creating an AI that speaks your language, follows your workflows, and responds just the way you need it to it’s exciting. But then comes reality: Building an LLM from scratch is complex, time-consuming, and resource intensive. For most teams, the dream fades quickly. That’s where fine-tuning changes everything. Instead of starting from zero, what if you could take a powerful, pre-trained model and teach it your domain, your data, your goals? Fine-tuning makes that possible. It’s like customizing the brain of a super-intelligent assistant so it understands you. Introduction: Artificial Intelligence is powerful, but to truly make it work for us our domain, our language, and our users we need more than just out-of-the-box solutions. That’s where fine-tuning comes in. Think of it as teaching an AI model not just general knowledge, but your company’s language, systems, and goals. In this article, we’ll walk through what fine-tuning means, why it matters, how we use it, and where it fits into the bigger picture of applied AI. What is Fine-Tuning Fine-tuning is the process of taking a pre-trained AI model (like GPT, T5, or BERT) and retraining it on a smaller, task-specific dataset. This helps the model specialize in understanding specific domains, jargon, and patterns relevant to a business or use case. It’s like hiring a smart new team member they already know a lot, but you still need to train them to follow your processes and use your vocabulary. Importance of Fine-Tuning Fine-Tuning Workflow Let’s understand with a sample example: Let’s say while working on a natural language task — for example, converting plain English into a SQL query using a large language model (LLM). Now imagine the prompt is: “List the completed orders in the past month.” A general-purpose LLM might return a syntactically correct SQL query because it understands SQL structure and grammar. However, it won’t necessarily return a semantically correct or executable query. Because the model doesn’t know the schema of your database it doesn’t know: What are the table names (Is it orders or sales_orders?) What “completed” means (Is it a status column? What values represent completion?) Which column tracks dates (Is it created_date, order_date, or something else?) In this case the sample output we may get is, “SELECT * FROM orders WHERE status = ‘completed’ AND order_date >= DATE_SUB (CURDATE (), INTERVAL 1 MONTH);”. In this case, the model interpreted “status” as a column and “completed” as a value, but it was unclear whether the table name was “orders” or “sales_orders.” This highlights the ambiguity in selecting table names, column names, attributes, and values. The structure is correct, but this query fails. Why? Because the model doesn’t know your data. The correct table is actually called “sales_orders” The status column uses ‘Closed’ instead of ‘completed’ The date column is “created_on”, not “order_date” This is where fine-tuning comes in and where different techniques help you train the model to speak your language, learn your schema, your vocabulary, and your logic to generate not just correct code, but context-aware, business-ready solutions. Now let me walk through you with the few fine-tuning techniques how actually helps us in fine-tuning tasks, 1. LoRA (Low-Rank Adaption) What if you want to fine-tune a really big model like one with billions of parameters but you don’t have a data center? QLoRA is your tool. LoRA as the name suggests, is a Low Rank Adaption technique; it introduces small trainable low- rank matrices while keeping the base model frozen. LoRA is like slipping a few sticky notes into a giant textbook. Instead of rewriting the whole model, you insert small trainable layers LoRA matrices that quietly learn your patterns. When you train LoRA with your examples: It learns that “completed” = ‘Closed’ It understands that “orders” refer to sales_orders It memorizes that “past month” = filter using created_on These small changes plug into the original model and subtly shift how it behaves just enough to get things right for your domain. This approach is limited by memory constraints, as handling a large number of parameters can require substantial GPU resources. To mitigate this, 4-bit or 8-bit quantization can be used. 2. QLoRA (Quantized Low-rank Adaption) What if you want to fine-tune a really big model like one with billions of parameters but you don’t have a data center? QLoRA is your tool. It works just like LoRA but adds quantization shrinking the model’s memory footprint to 4 bits / 8-bits while preserving its brainpower. When you fine-tune using QLoRA: You can train on massive prompt variations like “closed”, “done”, “fulfilled” all mapped to ‘Closed’ You can fit schema awareness into low-resource environments (even Google Colab) You get smarter outputs without spending on huge GPUs. 3. Adapter based Fine-tuning Adapters are like browser extensions for your AI model. They sit inside the model like tiny assistants, learning only your business logic while the rest of the model stays untouched. In training: Adapters learn your internal table names and columns They translate “completed” into ‘Closed’ even if the term changes across departments They help the model stick to your organization’s terminology You can even have different adapters for different clients, departments, or schemas and swap them in without retraining the full model. Your base LLM remains powerful and general, but whenever it needs to do your tasks, it plugs in an adapter like switching from “general-purpose” to “expert mode.” Rapidflow in Action: Whether you’re looking to build powerful AI Agents using Oracle AI Agent Studio enabling you to create intelligent agents that respond to any kind of knowledge base you provide, even without being a pro programmer for your business or personal use, or you want Genai seamlessly integrated into your Oracle on-premises applications, we’ve got you covered. Or perhaps you need an embedded chatbot

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Just Ask: How Natural Language Is Changing Invoice Automation

It’s the end of the month, and the finance manager makes a simple request: “Can someone pull all the invoices from VendorX for this quarter?” What sounds like a straightforward task quickly becomes a manual grind. The team dives into shared folders, email inboxes, and scattered file drives, shifting through PDFs, scans, and attachments all in different formats. Each file must be opened, read, and checked for relevant details. Hours are spent copying data into spreadsheets, checking for errors, and trying to meet payment deadlines under pressure. Now imagine a different approach: the manager types that same request into an intelligent automation system “Find all invoices from VendorX for Q2 and extract invoice numbers, due dates, and amounts.” Within seconds, the system uses AI to scan every folder, understand each document, identify the relevant invoices, and extract the exact data needed. No digging, no sorting, no manual entry. This is the power of natural language-driven, AI-powered invoice automation and it’s transforming how finance teams operate. Speak the Work into Action Imagine a smarter, more accurate approach where your finance team can give natural language instructions like: “Find all invoices from VendorX in the July folder over $5,000” “Extract due dates and amounts from this month’s scanned invoices” “Check for duplicates across folders for August invoices” With Rapidflow and UiPath Agentic Automation, these commands aren’t just possible, they’re how the system works. Our solution combines natural language understanding, AI document processing, and intelligent automation to scan folders, find relevant invoices, and extract data, all based on plain-English instructions. The Solution: Agentic Automation with UiPath With UiPath’s Agentic Automation, your invoice process transforms from manual chaos to streamlined precision. Unlike basic automation, agentic bots don’t just follow script: They think, collaborate, and adapt. They handle complex documents, route exceptions, and work together to complete end-to-end workflows without human intervention (unless needed). Test Case: Why UiPath Agentic Automation for Your Business? More Than Just Bots: UiPath goes beyond basic task automation, its agentic approach enables bots to think, collaborate, and adapt just like a human instruction. Faster Workflows: Automate end-to-end invoice processes to move at the speed of business. Built for Complexity: Handles unstructured data, exceptions, and diverse formats effortlessly. Human-Bot-AI Collaboration: AI understands your instructions; Bots handle the repetitive work while your team focuses on strategy and decision-making. Easy to Integrate: Works with your existing ERP, accounting, and document management systems, no rip-and-replace needed. Scales With You: Whether you’re processing hundreds or thousands of invoices, the system grows with your business needs. The Results: Measurable Impact Ready to Transform Your Invoice Process? Whether you’re a startup buried in paperwork or a large enterprise seeking smarter scale, Rapidflow’s agentic automation lets you simply speak your needs in natural language and watch the system handle the rest. Empower your finance team to work faster, smarter, and more strategically because automation should understand you, not the other way around. Say goodbye to spreadsheets and hello to effortless control.

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Stop Phishing at the Source: AI for Enterprise Email Protection

Imagine this: You’re wrapping up a long day. An email hits your inbox with subject line: “Urgent: Payment Confirmation Needed.” It’s from a familiar-looking sender, formatted professionally, and the tone carries just the right sense of urgency. You forward it to finance. Another task, done. But this time, it wasn’t just another task, it was the beginning of a phishing attack. One click. One forward. And now your business faces a chain reaction: data breach, financial exposure, compliance risk, and reputational harm. Where Human Error Meets High Stakes Human error is inevitable especially in moments of fatigue, pressure, or distraction. Even the most diligent employees can misjudge a situation. And that’s exactly what cyber attackers exploit. Email, once a simple communication tool, has become a primary entry point for cyber threats. It’s not just a message in your inbox it’s a potential doorway into your business. Despite firewalls, spam filters, and employee training, sophisticated phishing emails continue to bypass defenses. Why? Because attackers are no longer just relying on technology, they’re leveraging psychology. Their messages are more personal, more urgent, and more convincing than ever before. In this context, phishing is not just a technical threat it’s a critical human error risk with high-severity consequences that ripple across your organization: And perhaps most concerning is the damage often isn’t detected until it’s too late. The cost of a single phishing mistake? It can range from thousands to millions, depending on the scale and sensitivity of the exposure. AI-Powered Email Analysis: Reducing Error, Protecting Business To minimize this risk, we’ve developed an AI-powered Phishing and Spam Detection solution built on UiPath’s agentic automation platform. It’s not just another filter. It’s an intelligent safeguard that supports human judgment and catches what people can miss. Automated Action Based on Risk Classification Based on the email type, intelligent workflows can be triggered to reduce response time and risk exposure: Test Case: Send an email to IT Team  This flexibility ensures that organizations can customize responses based on their internal security policies and risk tolerance. Why Choose This Solution? This solution directly addresses one of the most common and costly forms of human error in business today: trusting a malicious email. Employees make fast decisions under pressure Attackers rely on that speed, not lack of intelligence Even one mistake can trigger catastrophic loss With this solution, you introduce an AI-based control layer that: With this solution, you introduce an AI-based control layer that: Catches errors before they become incidents Reduces dependency on employee judgment under stress Enhances organizational resilience against advanced threats it’s not about removing the human, it’s about supporting the human with automation that’s always alert, always objective, and always fast. Better Than Just Prevention: It’s Proactive Protection This isn’t just spam control. It’s a critical error-prevention mechanism. By embedding intelligence into your email workflows, you: Lower risk of human error Minimize chances of financial or reputational damage Ensure faster, smarter responses to threats And most importantly, you give your teams the confidence to work without fear knowing AI is backing them up. Explore how Rapidflow’s AI-powered Email Threat Detection fits into your Error Reduction strategy. Let’s make smarter decisions together, with automation.

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High-Volume Hiring, Endless Resumes: Supercharge Productivity with Agentic Automation

Imagine opening your email to find 800 job applications for a single position. Your heart sinks as you realize the mountain of paperwork ahead. This is the reality for HR teams everywhere spending countless hours sifting through resumes, trying to find the perfect candidates while the clock ticks and top talent slips away to faster competitors. What if we told you there’s a way to turn this overwhelming challenge into your competitive advantage and boost productivity at the same time? With UiPath’s Agentic Automation for Resume Screening, companies are cutting weeks of manual work into hours, freeing up HR teams to focus on engaging top talent instead of sorting through piles of resumes. It is breakthrough solution that’s transforming how forward-thinking companies discover their next star employees. The Hidden Cost of Traditional Hiring Every day, talented HR professionals across industries face the same frustrating reality: Story of every HR: “We posted a marketing manager position and received 400 applications in three days. My team and I spent two full weeks just reading resumes. By the time we contacted our top choices, half had already accepted offers elsewhere. We were losing great people simply because we couldn’t move fast enough. When hiring needs to happen quickly, we often don’t have time to thoroughly review every resume. That’s how the best fit can slip through the cracks—without us even realizing it.” This scenario plays out thousands of times daily across companies of all sizes. The cost isn’t just time—it’s lost opportunities, delayed projects, and watching competitors snap up the best talent. Introducing Your New Hiring Superpower UiPath’s Agentic Automation Resume Screening is like having a tireless, unbiased hiring assistant that never sleeps, never gets tired, and never misses a qualified candidate. This innovative solution combines cutting-edge technology to automatically review, analyse, and rank candidates—turning weeks of work into hours of results. Think of it as your personal hiring detective that can: Read and understand any resume format instantly Remember every job requirement perfectly Compare hundreds of candidates fairly and consistently Provide clear explanations for every decision Work 24/7 without coffee breaks How This Game-Changing Solution Works Let’s see how agentic automation transforms your hiring process: Test Case:- Why This Solution is a Business Game-Changer Fast Hiring In today’s competitive market, the fastest employer often wins the best candidates. While your competitors spend weeks in resume review, you’re already scheduling final interviews. Fair Screening Every candidate gets evaluated using the same high standards. No more wondering if different team members have different criteria or unconscious biases affecting decisions. Scalability Whether hiring 1 person or 100, the system handles increased volume without breaking a sweat. Perfect for growing companies, seasonal hiring, or unexpected rapid expansion. Better Quality Better screening means better hires. When you consistently identify the most qualified candidates, you reduce turnover, improve performance, and save thousands in re-hiring costs. Transparency Every decision comes with clear documentation and reasoning, supporting fair hiring practices and providing valuable feedback for continuous improvement. Business Impact Perfect for Every Industry, Every Size Growing Startups Scale your hiring without scaling your HR overhead. Focus founder time on vision and strategy, not resume review. Enterprise Corporations Handle high-volume hiring efficiently across multiple departments and locations while maintaining consistent standards. Seasonal Businesses Quickly ramp up hiring for peak seasons without the traditional bottlenecks and delays. Specialized Industries Whether you need healthcare professionals, engineers, or creative talent, the system adapts to industry-specific requirements and terminology. What This Means for Your Organization Imagine walking into work knowing that: Your job postings automatically attract and filter the best candidates Your HR team focuses on strategic initiatives instead of paperwork Your hiring managers interview only pre-qualified, excited candidates Your company reputation improves as candidates receive faster, more professional responses Your competitive advantage grows as you consistently out-hire the competition The Future of Hiring is Here This isn’t science fiction—it’s business reality. Forward-thinking companies are already gaining unfair advantages in the talent market while their competitors struggle with outdated, manual processes. The question isn’t whether this technology will transform hiring—it already is. The question is whether your organization will lead this transformation or scramble to catch up later. Ready to Transform Your Hiring? Stop letting great candidates slip away while you’re buried in paperwork. Join the hiring revolution that’s helping companies of all sizes discover amazing talent faster, fairer, and more efficiently than ever before. Your next star employee might be hidden in your current pile of resumes. Don’t you want to find them before your competitors do? Take the first step toward effortless hiring. Your future team is waiting to be discovered.

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Experience Claims Like Never Before: Swift and Simple

I submitted all the documents last week why does my accident claim still under review? This is a common question policyholders ask, and too often, it’s met with silence or vague responses. The reality? Most insurers still rely heavily on manual processes to validate accident claims a task that’s both time consuming and error prone. In high stress scenarios when a person is injured, a car is totaled, or medical bills are rising speed and clarity are everything. That’s why insurers are turning to intelligent, agentic automation to process accident claims with the speed, accuracy, and transparency today’s customers expect. The Challenge: Complex, High-Volume Claims and Limited Bandwidth Insurance claims whether for accidents, major surgeries, maternity care, or routine checkups are far from simple paperwork. Each claim involves a vast array of documents, from emergency medical records and police reports to diagnostic tests, repair invoices, and treatment summaries. Insurers must carefully verify every detail against intricate and ever evolving policy terms, eligibility criteria, coverage limits, and exclusions. This manual process is time consuming, prone to errors, and leaves claims teams overwhelmed and customers waiting anxiously for answers. With growing volumes and complex policies, insurers struggle to quickly determine who qualifies, how much is payable, and ensure compliance with the latest rules. In today’s customer centric world, delayed or unclear claim decisions hurt trust and satisfaction. Policyholders expect transparency, speed, and fairness especially when they need it most. It’s time to transform this complexity into simplicity. By embracing intelligent automation, insurers can accelerate claims processing, reduce errors, and deliver a seamless, confident customer experience that sets them apart in a competitive market. The Solution: AI-Driven Claims Evaluation, Powered by UiPath At Rapidflow, we help insurers reimagine their claims operations through Agentic Automation leveraging UiPath AI Agents to streamline the end to end insurance claims lifecycle. Test Case: How It Works: From Accident to Approval—In Minutes, Not Weeks Accidents are stressful. Waiting for claim approvals shouldn’t be. Our AI powered automation takes over the heavy lifting, so your customers get answers faster—and your teams stay focused on what really matters. Business Benefits: Faster Claims, Improved Trust By automating accident claims validation, insurers can unlock measurable improvements in both customer satisfaction and operational performance: Faster Claim Turnaround Reduce claim resolution time by up to 75%, enhancing customer satisfaction during critical moments. Greater Accuracy & Consistency Minimize manual errors and ensure consistent application of policy rules across all cases Enhanced Transparency Provide policyholders with clear explanations of claim decisions backed by data and documented logic Scalable Operations Handle surges in claim volumes such as post holiday accidents or extreme weather events without increasing team size. Human Oversight Where It Matters Low confidence or ambiguous cases are escalated to human reviewers via UiPath Action Center, ensuring fairness and control in complex scenarios. Redefine The Claims Experience Today’s policyholders expect more than just coverage they expect speed, transparency, and fairness. With Agentic Automation, you can deliver all three. Let Rapidflow and UiPath help you modernize insurance claims processing so your operations run smarter, and your customers stay happier.

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Unboxing Fusion Oracle AI Agent Studio

Oracle AI Agent Studio – it’s here, finally. And it’s everything we hoped for (and a little more). While the world has been busy chasing intelligent automation, Oracle quietly built it into the heart of the enterprise. No bolt-ons. No black boxes. Just Native AI, where intelligence flows through your data, your roles, and your business logic – seamlessly. What Oracle promised, it delivered. And now? The AI Agent Studio is live for early adopters – and we’re exploring it firsthand. First Reaction: This isn’t just another assistant. This is a launchpad for intelligent agents that can understand context, trigger workflows, learn over time, and act with autonomy – all inside Fusion Cloud. Think: no-code templates, multi-step automation, and AI agents that actually talk business. So yes, the hype is real and it’s hands-on now. In this blog, we’re going to: Walk you through what the Oracle AI Agent Studio looks like Explore a live template and show you how it works Unpack what it means for your business processes … and hey – if you’re already thinking, “how do I build one of these agents myself?” you’re in exactly the right place. Ready to unbox? Let’s dive into the experience. Getting Started with AI Agent Studio: A Guided Tour First Impressions: Clean, Intuitive, and Built for Action As you land on the AI Agent Studio home screen, one thing becomes immediately clear – Oracle has kept it simple and powerful. The interface is clean, modern, and true to the Redwood design language. Whether you’re a business analyst or a functional consultant, you won’t feel lost and furthermore, it invites exploration. At first glance, you’ll notice a dashboard showcasing pre-built agent templates categorized across key business functions from Finance and Procurement to Supply Chain and HR. Each template represents a real-life business task that can be intelligently automated using Oracle’s AI agent framework. And yes – these aren’t just placeholders. They’re ready to use, ready to adapt. Navigation Made Easy The navigation bar at the bottom gives you access to everything you’ll need to get started. Here’s what you’ll find in your AI Agent Studio menu: 1. AI Agent Studio (Home) Your command center to explore, launch, and manage all AI agent This is your central hub where you can view, explore, and initiate your work. Here, you’ll find: A curated set of pre-built AI agent templates Quick links to documentation or support A clean UI to explore and build from scratch or clone 2. Agent Teams Group your AI agents by function or department ideal for scaling across business units This tab allows you to group agents into logical “teams” helpful when you’re managing agents across multiple departments or domains. Use this to: Assign owners or collaborators Organize based on function (Finance team, Supply team, etc.) 3. Agents Group your AI agents by function or department ideal for scaling across business units Here you can view and manage all created AI agents whether custom-built or adapted from templates. Features include: Status (Active, Draft, etc.) Editing or duplicating agents Tracking versions and configurations 4. Tools Customize agent behavior with triggers, event responses, and deeper configuration option The Tools section gives you the backend power to integrate your agents effectively. Here’s where you: Configure business object access Set up triggers or response actions Access developer options (if needed) 5. Topics Grouping within agent that organizes subject matter or intent The Topics section gives your agents the brain to understand and respond to user intent. Here’s where you: Define the subject areas your agent can handle (e.g., expenses, orders, approvals) Map user questions or phrases to actions or tools Organize and manage intent-driven conversations without hardcoding responses 6. Deep Link Create smart links to invoke AI agents from anywhere inside Oracle Fusion – contextual This tab helps you create context-aware links to launch agent conversations or tasks from within Oracle apps. Perfect for embedding agent experiences directly into your workflows or UI. 7. Business Object Define which enterprise objects your agents can access, analyze, and act upon Here’s where the real magic happens – you define which business objects your agents can access, manipulate, or reference. Think: Purchase Orders, Requisitions, Employees, Inventory, etc. As you click through each of these tabs, the consistent design, low-code functionality, and business-context-first approach become evident. Oracle clearly wants business users – not just developers – to lead the AI Agent journey. So far, the Agent Studio doesn’t just promise intelligence – it delivers accessibility, adaptability, and action. Walking Through a Template: Our Hands-On Demo Among the many pre-built templates inside Oracle’s AI Agent Studio, let’s explore the “Supply Chain Planning Process Advisor”. It’s designed to act as an intelligent Q&A companion for planning teams helping them navigate their unique processes, data, and exceptions without needing to search dashboards or raise tickets. This particular agent is built to interact with users in natural language, providing contextual answers about supply chain planning processes within their own enterprise landscape. Let’s go through the steps: Step 1: Using the pre-built template, defining the Agent Team Name, Starter Questions and Security Context. Step 2: Defining Agent Details and configuring the LLM. Step 3: Assigning the Agent with Tool Step 4: Configuring the Topics. Finally, agent is ready to be tested. Oracle AI Agent Studio Insights Insight What It Means Ready-to-Use Templates Oracle AI Agent Studio provides pre-built agents that cover real business scenarios like Supply Chain Planning, reducing setup time. No-Code Setup Templates are fully configurable using a visual interface, making it easy for business users to customize logic and prompts. Contextual Intelligence Agents can interact with real-time business data and provide role-based, enterprise-specific insights. Fast Time to Value We had a working agent prototype in under an hour — no coding required. Built-in AI, Built for Business The agent seamlessly interacts with Oracle SCM Cloud data, thanks to Oracle’s native AI integration. Ready to Build Your Own Agent? Here’s How. From Idea to Execution – Our Custom Agent Build

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The End of Bot Babysitting: Welcome to the Era of Intelligent Automation

For businesses across every industry, the daily grind of mundane, repetitive tasks has long served as a drain on resources, time, and human potential. Think about it: countless hours spent on data entry, invoice processing, report generation, and other manual efforts. This heavy lifting not only leads to significant operational costs but also introduces a high risk of human error, impacting accuracy and efficiency. The constant pressure to do more with less, coupled with the sheer volume of these tasks, often leaves employees feeling bogged down and unable to focus on strategic activities that add real business value. Then came automation, technology-led innovations that began to transform this dynamic. Robotic Process Automation (RPA) emerged as a powerful solution, enabling organizations to replicate human actions on digital systems. RPA bots, capable of performing rule-based, repetitive tasks with speed and precision, brought about a revolutionary shift. They reduced manual effort, minimized errors, and significantly accelerated process completion. However, even with the immense progress brought by traditional RPA, a fundamental limitation remained. Even the best performing bot, for all its speed and accuracy, was essentially a faithful executor of predefined rules. It didn’t think for itself. It performed exactly what it was instructed to do, following a predefined script. This meant that any deviation from the established path, any unexpected scenario, or any task requiring nuanced decision-making still necessitated human intervention and manual changes. As much as RPA automated the “doing,” it couldn’t fully address the “thinking.” Imagine a scenario where a customer email requires a slightly different response based on sentiment, or an invoice has an unusual layout – traditional RPA would often flag these as exceptions, requiring a human to step in. This is where the true potential for “perfect automation” remained untapped. Forget Simple Bots. Think of TARS-Level Intelligence. Remember TARS from Interstellar? He wasn’t merely a robot blindly executing orders. He demonstrated genuine understanding, adapted creatively, made critical decisions, and collaborated seamlessly with humans, even amidst cosmic chaos. This is the very essence of Agentic Automation for business. This isn’t just a smarter bot; it’s a digital partner equipped with intuition, strategic thinking, and unparalleled adaptability. This brings us to a paradigm shift: the advent of UiPath AI Agents. This is no longer just about automating tasks; it’s about creating intelligent, smart AI agents that can reason, learn, and adapt. The traditional RPA bot is evolving into a cognitive powerhouse, capable of understanding context, making informed decisions, and even initiating actions autonomously. What does this mean for automation? It’s a leap from “if this, then that” to “if this goal, then plan, decide, act, and iterate accordingly”. Notice the difference? The end goal is stated, not the path. UiPath AI Agents leverage advanced AI capabilities like machine learning, natural language processing (NLP), Retrieval-Augmented Generation (RAG) and computer vision to: Understand Unstructured Data: Agents can now comprehend and extract insights from emails, documents, and other unstructured formats, eliminating the need for strict templates. Make Intelligent Decisions: By analyzing data and patterns, these can make dynamic decisions, adapting to unforeseen circumstances and handling exceptions with minimal human oversight. Reason and Plan: They can break down complex problems into smaller steps, devise a plan of action, and execute it, even learning from past interactions to improve future performance. Engage in Contextual Conversations: Imagine customer service agents that not only answer FAQs but understand the nuances of a customer’s query, proactively offer solutions, and even empathize with their tone. Seamless Integration: The Power of UiPath AI Agents A key enabler for this advanced intelligence is the extensive integration capabilities of UiPath AI Agents. These agents aren’t siloed; they seamlessly connect with a vast ecosystem of technologies, allowing them to pull out information and initiate actions across your entire digital landscape. Popular integrations include leading AI platforms like DeepSeek, OpenAI, Perplexity, Gen AI, and Anthropic Claude, providing access to cutting-edge cognitive services. Beyond AI, they integrate effortlessly with vital business applications & communication tools such as: Social Media: Facebook, LinkedIn, WhatsApp, Twitter, YouTube Collaboration Tools: Cisco Webex Teams, Jira, Microsoft Teams, Zoom Enterprise Software: Workday, Oracle NetSuite, Salesforce, SAP, ServiceNow, GitHub This broad connectivity means your AI agents can truly operate as digital teammates, interacting with the same systems your human employees use, but with unparalleled speed and accuracy. At Rapidflow, we understand the transformative power of this evolution. As a seasoned UiPath partner, we have a proven track record of providing cutting-edge UiPath solutions and automations to businesses seeking operational excellence. We don’t just implement; we strategize, optimize, and empower our customers to leverage UiPath solutions to take their businesses to the next level of employee productivity. This commitment to innovation is also evident in our own homegrown intelligent automation solutions – the Rapidflow Fusion Bots – aimed at automating Oracle Fusion implementation tasks and repetitive testing cycles Learn more about Rapidflow Fusion Bots. Our Fusion Bots are designed to seamlessly integrate with and enhance the capabilities of the UiPath platform, pushing the boundaries of what’s possible with intelligent automation. Consider an Ultimate Perfect UiPath AI Agent Use Case: A Finance Manager’s Dream The travel receipts were a mess. Crushed cab bills, hotel invoices in different formats, blurry food receipts sent over WhatsApp, all landing in the finance inbox at month-end. The finance team dreaded reconciliation. Hours of sorting, typing, and verifying – every single month. The travel receipts were a mess. Crushed cab bills, hotel invoices in different formats, blurry food receipts sent over WhatsApp, all landing in the finance inbox at month-end. The finance team dreaded reconciliation. Hours of sorting, typing, and verifying – every single month. Then came the switch. With our Multi-Agent Automation solution, what once took days now happens in minutes: travel receipts, whether scanned PDFs or blurry images, are instantly understood, organized, and processed. The system automatically extracts all the relevant data, checks it against company policy, flags violations, and logs clean entries seamlessly. No templates, no manual work — just fast, intelligent expense management that

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Achieving 24×7 Order Promising: Innovation Beyond Constraints

How Rapidflow Reinvented ATP Continuity for Mission-Critical Supply Chains When a supply chain stops, business doesn’t just slow—it suffers. In today’s global, always-on economy, even a short interruption in system responsiveness can ripple into missed shipments, unhappy customers, and costly delays. And yet, for many Oracle EBS users, this is still a routine risk. One such known example: The temporary unavailability of Available to Promise (ATP) functionality during the Planning Data Collections process. It’s a standard product behaviour. But in the real world—where customer expectations don’t pause—this leads to halted order scheduling, delayed bookings, and eroded trust. What if your business could operate without that interruption? What if ATP didn’t go offline, even when collections ran in the background? There are customers who exactly expect the above behaviour. The Real Challenge: System Design vs. Business Reality In traditional Oracle EBS environments, during specific phases of collections (particularly ODS load), ATP becomes unavailable. This is expected behaviour from a system perspective—but from a business standpoint, it’s an obstacle. Orders can’t be scheduled. Availability dates may rely on cached data—leading to false promises. Sales reps are forced to wait, customers left guessing. Customers want more. They want: No gaps in order booking or scheduling. No cache-driven promises. No compromise on data accuracy. And above all—they want real-time continuity. Rapidflow’s Vision: Always-On ATP A leading global appliances manufacturer brought this concern to Rapidflow. The challenge was clear: Can we maintain real-time ATP availability—even while collections run? The answer wasn’t easy. But we knew it could be done. The Breakthrough Rapidflow’s Oracle Supply Chain experts reimagined the way system processes, order management, and data integrity work together developing an innovative orchestration layer that keeps ATP functionality available even when collections are in progress. The Results Collections run as scheduled. ATP goes offline briefly at the backend but remains accessible for order scheduling. Orders continue to flow. No disruption. No false promises. No missed commitments. This is more than a patch. It’s a business-resilient architecture designed for 24×7 operations. Key Business Benefits Continuous Order Processin Order promising and scheduling remain fully available—even during backend loads. Enhanced Customer Trust No more inaccurate availability dates. Customers get the truth, in real time. Operational Resilience Avoids ATP failures caused by collections delays or system downtimes. Hear the Full Story at ASCEND 2025 Join us in Orlando, where Rapidflow will present this powerful innovation alongside our partner client. You’ll get a deep dive into how we solved one of the most common—and critical—challenges in Oracle EBS supply chains. Session Title: No Stops, Just Orders: 24/7 Supply Chains Location: Rosen Shingle Creek, Orlando, Florida Date: June 8–11, 2025 About Rapidflow Inc. Rapidflow is your end-to-end Oracle solution partner—on-premise, Cloud, and everything in between. With over a decade of experience and 100+ global clients, we blend deep Oracle expertise with modern innovation to deliver transformative results. Our approach combines industry-leading practices like Oracle Unified Method (OUM) and our own Rapid Discovery & Design (RD²) framework—ensuring speed, quality, and agility in every project. Have a similar challenge in your business? Let’s Connect!

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High-Volume Global Order Promising: Transforming Order Fulfillment Efficiency in SCM Cloud

As the number of customers grows , wait times increase , pressure builds , and efficiency drops . Traditional Global Order Promising (GOP) functions similarly—it processes order requests sequentially, making it difficult to scale efficiently under high demand. Now, imagine multiple self-checkout stations where customers are served simultaneously, significantly reducing wait times and improving overall efficiency. This is how High-Volume GOP (HVGOP) revolutionizes order fulfillment, processing multiple orders in parallel and dynamically adjusting commitments based on real-time supply constraints. Figure 1. GOP Information Flow (Referenced from Oracle) A similar transformation can be seen in the airline industry. Traditional flight booking systems often faced delays in confirming seat availability due to sequential processing of requests, leading to overbooking or inaccurate availability information. With modern real-time booking engines powered by high-performance computing, airlines now offer instant seat confirmation while dynamically adjusting for cancellations and demand fluctuations. Just as this has improved efficiency in air travel, HVGOP brings similar advancements to supply chain order promising. The Evolution of Global Order Promising in SCM Cloud Global Order Promising (GOP) plays a pivotal role in order management, ensuring customers receive accurate delivery commitments based on inventory availability and fulfillment capabilities. However, traditional GOP faced significant challenges when dealing with high order volumes, often limiting its effectiveness for businesses with large-scale operations. Figure 2. Order promising effectiveness Analytics Challenges in Traditional GOP Approaches Traditional GOP encountered several limitations when processing high transaction volumes: Performance Bottlenecks: Sequential order processing resulted in delays and inefficiencies. Limited Parallel Processing: Inability to distribute processing loads effectively led to slower response times. Delayed Order Commitments: Lack of real-time data integration caused outdated or inaccurate promises. Scalability Constraints: As order volumes increased, system performance degraded, affecting fulfillment accuracy. The Next Generation of Global Order Promising in the SCM Cloud Oracle’s High-Volume GOP is a game-changer, delivering enhanced scalability, resilience, and speed as part of the Oracle Fusion Cloud Order Management suite. This new approach eliminates traditional bottlenecks and ensures seamless performance even during peak demand. Key Features of High-Volume GOP Scalability: Processes thousands of orders simultaneously while maintaining accuracy and speed. Multi-Sourcing Capability: Identifies the best fulfillment locations based on inventory availability and logistics. Intelligent Order Prioritization: Optimizes commitments based on lead times, urgency, and inventory levels. Enhanced Supply Chain Visibility: Provides real-time insights into order commitments and fulfillment status. Real-Time Inventory Access: Ensures up-to-the-minute inventory tracking and more accurate sourcing decisions. Streamlined Capable-to-Promise: Uses a Bill of Resources for smarter allocation and commitment. Streamlined Capable-to-Promise: Uses a Bill of Resources for smarter allocation and commitment. Figure 3. Suggested Multiple fulfilment alternatives Business Benefits Improved Customer Satisfaction: Faster, more accurate order commitments enhance customer trust and retention. Operational Efficiency: Reduces processing time, enabling businesses to manage high demand seamlessly. Cost Reduction: Optimized fulfillment minimizes unnecessary logistics and operational costs. Greater Flexibility: Adapts dynamically to fluctuations in demand and supply chain constraints. Automated Failover: Ensures resilience with horizontal scaling across servers, eliminating system downtime. Figure 4. Fulfilment Analytics and real time availability in order promising Conclusion High-Volume GOP is a game-changer for businesses handling large-scale order volumes. By combining parallel processing, real-time data integration, and intelligent prioritization, it eliminates bottlenecks, enhances responsiveness, and optimizes fulfillment decisions. As organizations advance in their digital transformation journeys, HVGOP will be a critical enabler of efficiency, cost reduction, and superior customer service. Just as self-checkout systems revolutionized retail by offering speed and convenience, HVGOP is redefining order promising—making it faster, smarter, and infinitely scalable for the modern supply chain. Businesses that embrace this cutting-edge capability will gain a competitive edge, ensuring greater agility, operational resilience, and a seamless fulfillment experience in today’s dynamic market.

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